 WebstercareŽ is committed to a policy of supplying quality systems and providing excellent customer service to satisfy customer needs for performance, reliability, safety in use, cost effectiveness and timely supply. WebstercareŽ is also committed to a policy of continuous improvement in every aspect of the business.
To achieve these policy objectives quality must be delivered at all stages in the process and at all levels whether in management, purchasing, design, sales, storage or delivery. To provide assurance that these objectives are met, the company has established and implemented a Quality Management System to IS0 9001:2000. This is maintained and continually improved.
The Quality Manual describes the organisation structure, relationships and responsibilities for Quality Assurance.The manual describes the interfaces between departments, outlines the Quality Management System and the procedures used to implement the requirements of the standard.
The effectiveness of the Quality Management System is ensured through the implementation of the procedures with the full commitment of the WebstercareŽ team as demonstrated by the implementation of this policy.
Quality leads to sustainable and profitable growth, ensuring a good future for the company, its employees and its customers.
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